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The Customer's Eye View
 The Authority continually strives to provide quality services that meet the needs of its customers. Please share your comments about your Thruway Travel Plaza experience by taking the online customer survey.
There are 27 Travel Plazas located at convenient intervals on the Thruway system.
These food-and-fuel centers are open 24 hours daily and offer parking, public pay telephones and public restrooms. Please be advised that Thruway Authority travel plazas are posted for a maximum stay of 4 hours and are not designed for multiple day stays. Vehicles left for more than 4 hours at a travel plaza will be towed at the owner's expense.
Many plazas have gift shops, fax machines and Tourism Information Centers, and all have ATMs (Automated Teller Machines), TDD/TTYs (Telecommunication Devices for the Deaf/Teletypewriters) and restrooms equipped for persons with disabilities.
Free Wireless Internet Service (Wi-Fi) access is now available to motorists at all 27 Thruway Travel Plazas conveniently located along the 641-mile* superhighway.
The Wi-Fi system provides free Internet access to customers who visit the Travel Plazas with Wi-Fi-enabled devices such as a laptop, cellphone, or personal digital assistant (PDA).
*Operating length includes I-84. I-84 is maintained by the Authority, under contract with DOT.
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