TOLL EVASION POLICY
The New York State Thruway Authority uses an electronic toll
collection system known as E-ZPass. Users of this system prepay
their tolls and the appropriate toll is deducted each time
they pass through an E-ZPass lane. "E-ZPass Only" lanes
are intended for use by E-ZPass customers only. These lanes
are not staffed and cash is not accepted. Non-E-ZPass customers
that use these lanes have images of their license plates captured
by a video enforcement system. A notice is generated and sent
to the registered owner of the vehicle. Notices generally take
about 4-6 weeks to receive. Please keep in mind that toll collectors
are not permitted to accept payment of the toll after a customer
travels through an E-ZPass only lane, nor can the violation
process be stopped once the license plate image is taken.
If you feel you have received a violation notice in error,
you may contact the Violations Processing Unit by:
Mail:
E-ZPass Violation Processing Unit
E-ZPass Customer Service Center
P.O. Box 149003
Staten Island, NY 10314-9003
Phone:
1-800-333-8655
SPEED ENFORCEMENT POLICY
Safety of the traveling public and Thruway
employees is critical to the Authority’s mission.
E-ZPass
offers motorists the freedom of non-stop travel on the Thruway; however, motorists are reminded of their requirement to obey
the posted speed limit and direction of toll collectors.
Every “E-ZPass Only” lane in each toll plaza is
clearly marked with the posted speed limit for that lane. Currently,
most of the posted speed limits are 5 mph, but there are higher speed lanes at select toll plazas. E-ZPass customers
using a staffed lane must wait for the “green light” before
proceeding. This allows for safe processing of vehicles and
pedestrians.
E-ZPass customers that violate the posted speed limit may be
subject to the following:
- Warning Notice
- 60 Day Suspension
- 180 Day Suspension
- Revocation
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