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| Thruway Phone Numbers |
Toll-Free
Thruway and Canal Phone Numbers
| Title |
Phone Number |
| Road
Conditions |
1-800-THRUWAY
(1-800-847-8929) |
Thruway
Emergencies
(accidents, disabled vehicles, police emergencies) |
1-800-842-2233
or 911 |
TTY/TDD
(Text Telephone/Telephone
Device for the Deaf) |
1-800-253-6244 |
E-ZPass
Information
(passenger vehicles) |
1-800-333-TOLL
(1-800-333-8655) |
E-ZPass/Charge
Account Info
(commercial vehicles) |
1-800-468-9946 |
| Tandem
Trailer Inquiries |
1-800-468-9946 |
| Tappan
Zee Corridor Comment Line |
1-800-2TAPPAN
(1-800-282-7726) |
Personnel/Recruitment
(business hours, Eastern
time) |
1-800-525-3586 |
| New
York State Canal System Info |
1-800-4CANAL4
(1-800-422-6254) |
Report Potholes
(any State-owned highway, including the Thruway) |
1-800-POTHOLE
(1-800-768-4653) |
Other Helpful Thruway and Canal
Phone Numbers
(Regular Business Hours, Eastern Time):
| Title |
Phone Number |
| Public Information/Press Inquiries |
(518) 436-2983 |
| Accident Report Requests |
(518) 471-4450 |
| Advertising Devices/LCV
Records |
(518) 436-3150 |
| Albany Division Headquarters |
(518) 436-2700 |
| Auction/Sale Program |
(518) 436-2731 |
| Buffalo Division Headquarters | (716) 631-9017 |
| Canal Maps and Inventory | (518) 471-5018 |
| Canal Navigation | (518) 471-5016 |
| Canal Permits | (518) 471-5051 |
| Cellular Tower Services |
(518)
436-2816 |
| Claims
|
(518) 436-2981 |
| Commercial Vehicle
Info |
(518)
436-2796 |
| Disabled/Abandoned
Vehicles |
(518) 436-2816 |
| Fire and Ambulance
Services |
(518)
471-4440 |
| ITS Program Manager |
(518) 436-2814 |
| Lost and Found |
(518) 436-2757
or FAX (518) 436-2899 |
| New York Division Headquarters (Suffern) |
(845) 918-2500 |
| New York State Thruway
Administrative Headquarters |
(518) 436-2700 |
| To Use Thruway Right-of-Way
(utilities, etc.) |
(518) 436-2797 |
| Personnel/Recruitment |
(518) 436-2725 |
| Purchasing/Procurement |
(518) 436-2736
or FAX (518) 471-4442 |
| Thruway Over-Dimensional
Permits (TOPS) |
(518) 436-2793 |
| Special Hauling Permits |
(518)
436-3079 |
| State Police (Troop T) |
(518) 436-2880 |
| Syracuse Division Headquarters |
(315) 437-2741 |
| Toll Information |
(518) 436-2805 |
| Towing/Roadside Services |
(518)
436-3079 |
| Travel Plaza Information |
(518) 436-2831 |
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