Accessibility

The New York State Thruway Authority makes our website accessible for users with disabilities.

If you experience any accessibility problems or have any questions or concerns about the accessibility of any part of this website, please use our online contact form to send an email to our Webmaster or contact our Office of Public Affairs at (518) 436-2983.

Documents in Other Formats

Whenever possible we offer web pages in HTML format. Often a document is posted on a page in multiple formats, such as HTML, PDF, RTF, Word, Powerpoint, or Excel.

If your browser or assistive technology requires a document in a different file format than we currently provide you can request it from us and we will try to accommodate you.

Free viewers are available for many of the file types we use. If you are having trouble viewing any of the above file types you may need to install additional software:

• For Adobe PDF files you can download Adobe Reader from Adobe Systems.
  
  
• If you do not have Microsoft Office, users of Microsoft Windows can download viewers for the various Office file formats.
  
  
  • Microsoft Word Viewer 2003
  • Microsoft Excel Viewer 2003
  • Microsoft PowerPoint Viewer 2003

Usability

This website was designed for and looks best in a newer standards-compliant browser.  All pages on this site validate as XHTML 1.0 Transitional.

This site uses cascading style sheets (CSS) for visual layout.  If your browser or browsing device does not support stylesheets at all, the content of each page is still readable.

Most browsers support jumping to specific links by typing keys defined on the website.  On Windows, you press ALT plus an access key.  On Macintosh, you press Control plus an access key.

All pages on this site define the following access keys:

• Access key 1 - Home page
• Access key b - Skip the New York State Banner navigation
• Access Key c - Skip main navigation and go directly to the main content
• Access key g - Submits the Go button for the Search
• Access key s - Places your cursor in the Search text box

The Traveler Information section on this site defines an additonal access key:

• Access key t - Skip the Traveler Information navigation. The Traveler Information section uses an additonal tab-like navigation menu to allow easy access to each of the 3 main Traveler Information sections. It also provides navigation to all of the sub-categories within each main Traveler Information section.